Privacy and Security

kr99 Privacy Policy

Your personal information is completely safe with us — learn here in detail how kr99 collects, stores, and protects your data.

Last Updated: January 2026
This Privacy Policy ("Policy") applies to users of the kr99 platform. By accessing or registering on the kr99.cam website, you are considered to have agreed to all the terms of this Policy. Please read this Policy carefully.

1 Introduction and Overview

kr99 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our users. The purpose of this Privacy Policy is to clearly inform you about what types of personal information kr99 collects, how that information is used, with whom it may be shared, and what steps we take to protect your information.

This Policy applies to the kr99.cam website and all services under it. If you do not agree with any part of this Policy, you are requested not to use our services.

2 Information We Collect

kr99 may collect the following types of information:

2.1 Registration and Identity Information

  • Full name and date of birth
  • Email address
  • Residential address
  • National ID or passport number (for identity verification)
  • Username and password (stored in encrypted form)

2.2 Financial Information

  • bKash, Nagad, Rocket, or Upay mobile number (for transactions)
  • Deposit and withdrawal history
  • Account balance and transaction records

Important: kr99 never stores your full bank account number or card number. All financial transactions are completed through SSL encryption.

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system information
  • Site usage logs and cookie data
  • Login time and location (geographic region)

2.4 Gaming Activity Information

  • Betting history and game play records
  • Win and loss statistics
  • Bonus usage and promotional activity participation information

3 Purpose of Data Collection

kr99 uses your information for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Identity Verification (KYC): To meet regulatory requirements for preventing money laundering and fraud.
  • Transaction Processing: To successfully complete deposits and withdrawals.
  • Customer Support: To resolve your issues and answer your questions.
  • Security Assurance: To prevent fraud, unauthorized access, and cyberattacks.
  • Service Improvement: For analysis to further improve the user experience.
  • Responsible Gaming: To identify unusual playing patterns and provide assistance to users.
  • Legal Obligations: To comply with applicable laws and regulations.

4 Sharing Information with Third Parties

kr99 never sells or rents your personal information to third parties for commercial purposes. However, specific information may be shared in a limited way in the following circumstances:

4.1 Service Providers

Information necessary for service delivery is shared only with trusted third parties who assist in managing our technology, payment processing, and customer support. These organizations are contractually bound to comply with kr99's privacy standards.

4.2 Legal Requirements

We may be required to provide information to authorities pursuant to court orders, government investigations, or applicable law. In such cases, kr99 provides only the minimum information legally authorized.

4.3 Game Providers

Technical data related to gameplay may be shared with Pragmatic Play, Spribe, JILI, or other game providers. This data is necessary for the proper operation of the games.

5 Cookies and Tracking Technologies

The kr99.cam website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and security.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand usage patterns for improving site services.

You can control cookies from your browser settings. However, disabling essential cookies may cause some parts of the service to not work properly.

6 Data Retention and Duration

kr99 retains your personal information only for as long as is necessary to provide services and meet legal obligations. Specifically:

  • Active account data: For as long as the account remains active.
  • Closed account data: For a maximum of five years from the date of closure (as required by law).
  • Transaction records: For the period determined by applicable financial regulations.
  • Customer support communications: For two years from the date of last contact.

After the retention period ends, data is securely deleted or anonymized.

7 Data Protection Measures

kr99 takes industry-standard technical and organizational measures to protect your information:

  • SSL/TLS Encryption: All data transfers are protected with the highest encryption technology.
  • Password Hashing: Your password is never stored directly — only the hashed version is kept.
  • Two-Factor Authentication: The option to add an extra layer of security to your account.
  • Regular Security Audits: Regular testing to identify system vulnerabilities.
  • Access Controls: Only authorized staff have access to specific user data.
  • Firewall and DDoS Protection: To protect against external cyberattacks.

However, kr99 acknowledges that transmitting information over the internet is not entirely risk-free. We are committed to ensuring maximum protection, but absolute security cannot be guaranteed.

8 User Rights

As a kr99 user, you have the following rights:

8.1 Right to Access Information

You may find out at any time what types of information kr99 is storing about you. Please contact us for this.

8.2 Right to Correct Information

If there is incorrect or incomplete information in your account, you may request that it be corrected. This can be done through account settings or via live chat.

8.3 Right to Delete Information

After closing your account, you may request the deletion of unnecessary information beyond legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may decide at any time to stop receiving promotional emails or notifications. Manage this through your account settings or by contacting our support team.

9 Protection of Minors

kr99's services are for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If evidence comes to our attention that a minor has opened an account, that account will be closed immediately and the associated information will be deleted. Parents are requested to ensure that their children do not use this platform.

10 International Data Transfers

kr99's servers and service infrastructure may be located in various countries. Your information may be stored or processed outside of Bangladesh. In such cases, we ensure that data protection standards are consistent with this Privacy Policy.

Appropriate contractual safeguards are followed when transferring data to third-party countries.

11 Changes to the Policy

kr99 reserves the right to change or update this Privacy Policy from time to time. If any significant changes are made, we will inform you in the following ways:

  • By displaying a notice on the website.
  • By sending a message to your registered email.
  • By updating the "Last Updated" date at the top of the Policy.

Continuing to use the service after changes means you have agreed to the new policy. Therefore, it is recommended that you check this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

We aim to process any privacy-related request within a maximum of 30 business days. For urgent matters, the fastest assistance is available through the site's live chat.

kr99 respects your privacy and is always committed to protecting your information. Thank you for placing your trust in our platform.